Question 1

How do I see a doctor online in Nigeria?

Accepted Answer

Open the GoDoctor app, tell us how you feel, and you’re matched to an available, MDCN-verified doctor — usually within minutes. You consult by video, audio or chat, get an e-prescription where needed, and your medication is delivered. It’s telemedicine in Nigeria with no waiting room.

Question 2

Can I order medicine online with delivery?

Accepted Answer

Yes. Once a doctor issues your e-prescription, you order from a PCN-verified pharmacy in the app and a rider brings it to your door. You can also re-order repeat medication without booking another consultation.

Question 3

How much does a lab test cost?

Accepted Answer

Prices are fixed and shown before you book — no surprises. A Malaria RDT is ₦2,000, a Full Blood Count ₦5,000 and a Fasting Blood Sugar ₦2,500; the full menu, including Lipid Profile, Liver and Kidney Function tests and COVID-19 PCR, is priced in the Lab tests section above.

Question 4

Can I book a lab test at home in Lagos?

Accepted Answer

Yes. Choose home sample collection at checkout and a phlebotomist comes to you — in Lagos and other covered cities — or visit a partner lab if you prefer. Results land in your records and are shared with your doctor.

Question 5

Are GoDoctor doctors licensed and MDCN-verified?

Accepted Answer

Every doctor on GoDoctor is licence-verified with the Medical and Dental Council of Nigeria (MDCN) before they take a single consultation, and every partner pharmacy is verified with the Pharmacists Council of Nigeria (PCN). Verification is checked once and audited continuously.

Question 6

Do you offer home visits and nurse visits?

Accepted Answer

Yes. You can request a nurse home visit or a doctor’s home visit for care that’s better delivered in person — wound care, injections, elderly and post-discharge support — dispatched to wherever you are.

Question 7

Is there a 24/7 emergency doctor?

Accepted Answer

GoDoctor runs round the clock, so you can reach a doctor at any hour. For an emergency, the app routes you to the nearest help using your location. GoDoctor complements, and is not a substitute for, your country’s emergency services.

Question 8

Does GoDoctor work with my HMO?

Accepted Answer

Yes. You can file HMO claims directly in the app — submit your consultation, prescription and lab records to your health plan without the paperwork shuffle.

Question 9

Is my health data private and NDPR-compliant?

Accepted Answer

Yes. GoDoctor is consent-first and fully audited under the Nigeria Data Protection Regulation (NDPR). Your records, prescriptions and results are yours — shared only with the clinicians involved in your care, and only with your consent.

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